Operational Excellence Consulting.
SOPs, Process and Operating Rhythm.
Operational excellence means the business runs the same way every day without the founder holding it together. Stratisian documents your SOPs, redesigns the processes behind them, builds KPI dashboards and sets a weekly operating rhythm, then rolls it out with your team. A fractional COO is one way we deliver this work.
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You Don't Have an Execution Problem. You Have a Systems Problem.
"We close deals fast but delivery is always behind. Same problems, different project."
"I ask for a report and it takes 3 days. There's no real-time visibility."
"We implemented an ERP but nobody uses it. The real system is WhatsApp."
How We Build Operational Excellence
The SOPs, scorecards and review rhythms draw on the Stratisian Operating System, our free 9-module framework.
MAP
2 to 3 Weeks
- Process mapping (as-is)
- Bottleneck identification
- System gap analysis
DESIGN
4 to 6 Weeks
- Process redesign (to-be)
- SOP library creation
- Technology selection
IMPLEMENT
12 to 20 Weeks
- System rollout
- Team training
- Dashboard deployment
OPTIMIZE
Ongoing
- Continuous improvement loops
- Automation opportunities
- Scale readiness reviews
The Full Operational Stack
SOP Development
Document → Standardize → Scale
- Process documentation
- Workflow design
- Exception handling protocols
Performance Dashboards
Decisions at the Speed of Data
- KPI framework design
- Real-time dashboards
- MIS automation
Technology Implementation
Systems That People Actually Use
- ERP / CRM selection & setup
- Workflow automation
- Integration & adoption
Continuous Improvement
Get Better Every Quarter
- Process audits
- Lean / 5S implementation
- Automation roadmap
What You Get, Who It Is For, What It Costs
What you get
- As-is process maps, with bottlenecks and system gaps identified
- Redesigned processes and an SOP library
- A weekly operating rhythm: review meetings, a KPI scorecard and a named owner for each metric (see the metrics and review rhythm module)
- A KPI framework and real-time performance dashboards
- ERP or CRM selection, setup, integration and adoption support
- Workflow automation and MIS automation
- Team training and system rollout
- A continuous improvement plan: process audits, Lean and 5S, and an automation roadmap
How it is priced
- Diagnostic: from ₹10,000 + GST (India) or $100 (overseas clients).
- Execution engagements: 1% of topline revenue, billed monthly*.
- How it runs: a free 30-minute call, then a diagnosis and strategy phase (typically 3 to 6 weeks), then execution.
- Engagement lengths: sprint engagements run 8 to 12 weeks, embedded engagements 6 to 12 months, and advisory is ongoing.
- Delivery: We work alongside your leadership team. The mix of on-site and remote work is agreed at the diagnostic.
Who it is for
Owner-led businesses in India and the Gulf (GCC) with roughly $1M to $50M in annual revenue.
It suits businesses where SOPs live in the founder's head, decisions run on gut feel rather than dashboards, delivery falls behind as sales grow, or an ERP sits unused. It also suits companies not yet ready for a full-time COO.
See pricing and engagement terms →
*Conditions apply. Scope, duration and final commercials are agreed in writing after the diagnostic.
Operational Excellence Case Studies
₹80Cr Manufacturer: Process Overhaul
Production floor chaos: no SOPs, tribal knowledge, 12% rejection rate. Owner knew every detail but nobody else did.
- 85+ SOPs covering production, QC, maintenance
- Daily dashboard with yield, rejection, efficiency
- Shift supervisor training (12 promoted internally)
$8M Services Firm: ERP + Dashboard Build
8 departments, zero integration. Each team had its own spreadsheet. Monthly P&L took 3 weeks to compile. No real-time visibility.
- ERP selection, implementation & adoption (Zoho One)
- Real-time P&L + department dashboards
- Automated reporting: monthly close in 3 days
₹150Cr Trader: Supply Chain Overhaul
Multi-commodity trader with 5 warehouses. Inventory counts were manual, pilferage untracked, and logistics costs rising 15% year-on-year.
- Warehouse management system implementation
- Digital inventory tracking with reconciliation
- Logistics vendor SLAs with performance tracking
Some case studies come from Akshit Talwar's independent consulting work before Stratisian was incorporated in February 2026.
Frequently asked questions
What does operational excellence consulting include?
Stratisian's operational excellence work covers SOP development, performance dashboards, technology implementation and continuous improvement. You get as-is process maps with bottlenecks identified, redesigned processes and an SOP library, a KPI framework with real-time dashboards, ERP or CRM selection and adoption support, team training, and a continuous improvement and automation roadmap. Fractional COO support is available for ongoing oversight.
Who is operational excellence consulting for?
Stratisian is an execution-led management consulting firm for owner-led businesses in India and the Gulf (GCC). Operational excellence work suits businesses with roughly $1M to $50M in annual revenue whose SOPs live in the founder's head, whose reports take days, whose delivery falls behind sales, or whose ERP goes unused. It also suits companies not yet ready for a full-time COO.
How long does an operational excellence engagement take?
Every engagement starts with a free 30-minute call, then a diagnosis and strategy phase that typically takes 3 to 6 weeks. A sprint runs 8 to 12 weeks and builds one system end to end, such as an SOP library, a dashboard or a process redesign. An embedded engagement runs 6 to 12 months. Fractional COO support is ongoing, with a monthly cadence.
How much does operational excellence or fractional COO support cost?
The diagnostic is priced from ₹10,000 + GST (India) or $100 (overseas clients). Execution engagements are priced at 1% of topline revenue, billed monthly*. On ₹10 Cr of annual revenue, 1% is ₹10 lakh a year, billed monthly at about ₹83,000 a month.* Conditions apply. Scope, duration and final commercials are agreed in writing after the diagnostic. Stratisian takes no equity in consulting engagements. Full terms are on the pricing page.
Flexible. Accountable. Exit-Ready.
One system, end-to-end. SOP library, dashboard, or process redesign.
Best for: Targeted operational fix
Full ops transformation. We embed with your team.
Best for: Complete operational overhaul
Part-time operational leadership. Monthly cadence, strategic ops oversight.
Best for: Companies not ready for a full-time COO