Stratisian OS (SOS) v3.0
The complete operating architecture for MSMEs scaling across India, UAE, and Saudi Arabia.
19+ protocols. Zero fluff. All systems.
01. The Governance Kernel
Most strategic plans die because they are too complex. The Governance Kernel combines the "One Page Strategic Plan" (OPSP) with a Master Compliance Dashboard tailored for India, UAE, and Saudi Arabia.
A. The Strategic OPSP Architecture
COLUMN 1: THE NORTH STAR (3-5 Years)
- Revenue Target: [ $X Million ]
- Market Cap/Valuation Goal: [ $Y Million ]
- The "Sandbox": [Exactly what we sell] to [Exactly who]
COLUMN 2: THE WAR (12 Months)
- The Main War: [e.g., Cross $10M ARR]
- Battle 1: [Launch India GCC]
- Battle 2: [Automate Delivery]
- Battle 3: [Hire VP Sales]
COLUMN 3: THE SPRINT (90 Days)
- Owner: [Name] > Key Result: [Metric]
- Owner: [Name] > Key Result: [Metric]
- Owner: [Name] > Key Result: [Metric]
B. Master Compliance Dashboard (India-GCC Edition)
The central nervous system for compliance officers. Consolidates deadlines into a single, actionable view.
| Jurisdiction | Requirement | Frequency | Risk Level |
|---|---|---|---|
| India | GSTR-1 / GSTR-3B | Monthly (11th / 20th) | High |
| UAE | VAT Return / WPS | Quarterly / Monthly | Critical |
| Saudi Arabia | ZATCA E-Invoice / Qiwa | Real-time / On hire | Critical |
*Operate on the earliest deadline to buffer against cross-border friction.
02. The Operations Core
How do you ensure the Strategy Kernel actually happens? You install the "Rhythm of Business" with standardized SOPs, procurement workflows, and inventory controls.
A. The "Anti-Bureaucracy" SOP Format
Don't write paragraphs. Write algorithms.
TRIGGER: Invoice received > $500.
LOGIC:
1. IF [Vendor] is on [Approved List] -> Proceed to Step 2.
2. IF [Budget Code] has remaining funds -> Approve.
3. ELSE -> Reject and Auto-Email Vendor.
B. Procure-to-Pay (P2P) Workflow
STEP 2: RFQ to 3+ Approved Vendors
STEP 3: Comparative Statement (Landed Cost Analysis)
STEP 4: Purchase Order with Penalty Clauses (0.5%/week delay)
STEP 5: GRN - Warehouse Verification
STEP 6: Three-Way Match (PO + Invoice + GRN) → Payment
C. Inventory Aging Protocol
| Aging Bucket | Status | Action |
|---|---|---|
| 0-30 Days | Healthy | Normal operations |
| 31-60 Days | Warning | Review reorder levels |
| 61-90 Days | Slow | Discount / Liquidate |
| 90+ Days | Obsolete | Write-off provision |
D. Monthly Business Review (MBR) Deck
This is the exact structure we use to run board meetings for clients.
SLIDE 2: The P&L (Budget vs Actuals - Variance Analysis).
SLIDE 3: The Pipeline (Deals expected to close next 30 days).
SLIDE 4: The People (Hiring/Firing/Morale).
SLIDE 5: The Ask (What decision do you need from the owners?).
03. Financial Engineering
Profit is opinion. Cash is fact. The digitization of tax administrations—GSTN in India and ZATCA in Saudi Arabia—means authorities have real-time visibility into your transactions. You must mirror this visibility internally.
A. 13-Week Cash Flow Forecast
Weekly granularity for the next quarter to manage cross-border payment cycles.
| Category | Week 1 | Week 2 | ... Week 13 |
|---|---|---|---|
| Cash In (AR) | $50k | $10k | $120k |
| Cash Out (AP) | ($20k) | ($40k) | ($10k) |
| Net Cash Position | $30k | ($30k) | $110k |
*If Week 2 is Red, we pause hiring TODAY. That is the rule.
B. GST Reconciliation Engine (India)
The primary leakage of working capital for Indian MSMEs is loss of Input Tax Credit (ITC) due to vendor non-compliance. Section 16(2)(aa) conditions ITC on supplier's GSTR-1 filing.
MATCH: Data matches within ± ₹1 tolerance → OK
MISMATCH: Invoice exists but amounts differ → Debit/Credit Note
MISSING IN 2B: Vendor hasn't filed GSTR-1 → WITHHOLD PAYMENT
MISSING IN PR: Invoice in 2B but not in books → Investigate
*The "Hold Payment" policy for vendors in "Missing in 2B" is the single most effective tactic for preserving cash flow in the Indian ecosystem.
C. ZATCA Phase 2 Readiness (Saudi Arabia)
All SMEs with revenue exceeding SAR 3 million must integrate ERPs with ZATCA's FATOORA portal.
☐ VAT Registration Verification
☐ ERP Solution supports Phase 2 XML generation
☐ Device Onboarding (CSID from FATOORA portal)
☐ Item Master Coding (GS1/SKU standardized)
☐ Customer VAT TIN and National Address for B2B
04. The Talent Protocol (India-GCC)
Hiring in India/Remote requires a different filter. We filter for "Agency" (ability to act without instruction). Cross-border employment requires jurisdiction-specific contracts.
A. The "Tiger Team" Job Description
Stop posting generic JDs. Use this "Impact-First" template.
MISSION: Take ownership of the Core API and reduce latency by 40%.
OUTCOMES (First 90 Days):
1. Audit existing architecture and present migration plan (Day 30).
2. Ship v2.0 of the checkout flow (Day 60).
3. Hire 2 junior developers (Day 90).
THE "NO-GO" LIST (Do not apply if):
- You need a manager to tell you what to do daily.
- You are uncomfortable with last minute requirements.
- You prioritize "clean code" over "shipped code".
B. Jurisdictional Employment Contracts
| Jurisdiction | Key Requirements | Platform |
|---|---|---|
| UAE (MOHRE) | Standard Employment Contract (SEC), WPS salary transfer, Max 6mo probation | MOHRE Portal |
| Saudi Arabia | Contract via Qiwa, Fixed-term for non-Saudis, Nitaqat ratios | Qiwa Platform |
| India | CTC Structure (40-50% Basic), PF, Gratuity (5 years), POSH Policy | Internal + EPFO |
05. The Growth Engine
Most MSMEs fail at lead nurturing, not lead generation. The Growth Engine installs systems for predictable revenue using the CHAMP framework and cultural marketing timing.
A. B2B Sales Pipeline (CHAMP Framework)
Challenges: What pain point do we solve?
Head Authority: Who is the decision-maker? (GCC: Owner often holds veto)
Money: Budget confirmed? Credit-insured? (ECGC India, Etihad Credit UAE)
Prioritization: How urgent is this?
STAGES: Prospecting → Qualified → Proposal → Negotiation → Closed
METRIC: Weighted Value = Deal Value × Probability
B. Cultural Marketing Calendar
Align marketing spend with lunar and cultural cycles for India-GCC:
| Phase | Timing | Strategy |
|---|---|---|
| Awareness | 3 weeks pre-Ramadan/Diwali | Brand recall, emotional storytelling |
| Conversion | First 2 weeks | Bundles, offers, IFTAR specials |
| Peak | Final 10 days / Diwali week | Gifting focus, urgency messaging |
| Retention | Post-Eid / Post-Diwali | Thank you notes, feedback collection |
C. CAC Tracking Rule
THE RULE: If CAC > Customer Lifetime Value (LTV), your business model is broken.
CHANNELS: SEO, PPC, Social Paid, Email, Content
BENCHMARK: 2% conversion rate for e-commerce
06. The Digital Layer
58% of GCCs in India are investing in "Agentic AI"—systems that can autonomously execute tasks. MSMEs can leverage low-code automation to bridge the digital divide without expensive developers.
A. WhatsApp Business API Automation
TRIGGER: Customer sends "Hi" or scans QR code
MENU: "Choose: 1. Track Order, 2. View Catalog, 3. Talk to Agent"
PATH A (Track Order): Bot asks Order ID → API calls ERP → Returns status
PATH B (Catalog): Bot sends PDF/Multi-product → Checkout link
AGENT HANDOFF: Sentiment detection routes complex queries to humans
B. Low-Code Implementation Roadmap
STEP 2: Select Platform → Microsoft: Power Automate | Zoho: Creator | Standalone: Airtable/Zapier
STEP 3: Build → Map fields → Design form → Define workflow logic
STEP 4: Test → Pilot with 5-10 users
STEP 5: Iterate → Add features based on feedback
C. Tech Stack Audit Template
| Function | Recommended Tools |
|---|---|
| Accounting | TallyPrime, Zoho Books, QuickBooks |
| Compliance | ClearTax (India), Avalara (GCC VAT) |
| HR / Payroll | Keka (India), Bayzat (UAE), Qiwa (KSA) |
| Collaboration | Slack, Microsoft Teams, WhatsApp API |
| Low-Code | Zoho Creator, Power Apps, Airtable |
This OS requires an Operator.
You can try to install this yourself, or you can partner with us to deploy it in 90 days.
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